Uber, DiDi, Ola — drivers and passengers, both have a claim.
Rideshare — drivers on shift and passengers in the back.
A rideshare driver injured on shift gets up to 52 weeks of statutory income support under MAIA 2017 — critical when gig work doesn't come with sick leave. Passengers get the same passenger claim as any other vehicle. Had a car accident? Call Accident Hub.
Drivers and passengers — same scheme, different details
The CTP rules are the same. What's different is what else sits on top — platform insurance, gig income evidence, ongoing platform access.
Drivers
Rideshare drivers on shift
You're a gig worker. No sick leave, no employer workers' comp scheme for most platforms. CTP is where income support comes from — for up to 52 weeks — if you can't drive. We calculate your pre-accident earnings properly (platform statements + tax) and start the weekly payments flowing fast. At-fault? Still entitled — most law firms won't take these, we do.
Passengers
Rideshare passengers in the back seat
Same rule as any other passenger — you were in the car, not driving. Your claim is against the rideshare vehicle's CTP regardless of fault. Platform contingent insurance often adds extra cover on top. We pursue both where both apply.
The rideshare claim
Standard CTP statutory benefits, plus the bits specific to gig work and platform insurance layers.
Statutory benefits
Up to 52 weeks of income support — critical when gig work has no sick leave. Medical, rehab, psych paid through CTP. Backdated to the accident when lodged inside 28 days.
Check your entitlementsGig-worker income, done properly
Platform statements, tax returns, BAS, rebates — assembled into a proper pre-accident earnings figure. No lowballing your weekly payment.
How we run itPlatform + damages
Platform contingent insurance checked and lodged against where it applies. Damages pursued for non-threshold injuries — you keep 100% of the settlement.
The full claimRideshare crash, any platform, any moment of the shift — one call. Had a car accident? Call Accident Hub.
We've been through this 1000 times. Been through it with you.
We read the contract so you don't have to
Rideshare platforms (Uber, DiDi, Ola and others) carry their own layer of insurance that supplements CTP in certain states of app use — usually when the app is online and/or a trip is active. The terms change, the carriers change, and the activation rules change depending on the platform.
Our job is to identify every insurer that could respond and lodge with the right ones. Sometimes you're claiming CTP only. Sometimes CTP plus the platform layer. Sometimes your personal comprehensive matters too.
You don't have to work this out. Tell us what you were doing at the moment of the crash — online, on-trip, just dropped off, logged out. We pull the records and lodge with whoever needs to pay.
Rideshare-specific questions
Related reads
Drivers
The general driver page — useful if you drive rideshare sometimes and privately other times.
Read morePassengers
If you were in the back of a rideshare, the passenger page has the shape of your claim.
Read moreCheck your entitlements
60-second quiz. See what's on the table under MAIA 2017.
Read moreLeave your number — we’ll call you back.
Fast response, 7 days a week. Same-day callback during business hours. Any fault status. Any injury.
or call 1800 224 482
Had a car accident? Call Accident Hub.
Rideshare, any platform, any moment of the shift — we lodge fast so income support starts fast.
Call Now 1800 ACCHUB