Hurt in a crash that wasn't your fault? You're entitled to the full claim.
Injured, not at fault — the full compensation claim.
Statutory benefits for income and medical. Damages for pain, suffering, and future loss. Up to 95% of pre-accident earnings in the first 13 weeks under MAIA 2017. You keep 100% of your damages — no contingency cut. Had a car accident? Call Accident Hub.
Three numbers to hold onto
The full claim — laid out
Every entitlement below sits on the table when you're injured and the crash wasn't your fault.
Income support
Up to 95% of pre-accident weekly earnings for the first 13 weeks, stepping down after that under MAIA 2017. Weekly, direct to your account. Backdated to the accident.
How we run itMedical and treatment
GP, specialists, physio, scans, surgery, psych — paid through CTP. Pre-approved and direct to providers. You focus on healing.
Check your entitlementsRehab
Physiotherapy, occupational therapy, exercise physiology, chiropractic where clinically needed. Booked, pre-approved, tracked.
How it worksDamages (non-threshold)
Lump-sum payout for pain and suffering, loss of future earnings, and future care — if your injuries are non-threshold. You keep 100% — no contingency.
Check your entitlementsCare support
If you need help with daily tasks — cleaning, shopping, childcare, personal care — CTP funds paid or gratuitous care while you recover.
How we run itEquipment and modifications
Mobility aids, home modifications, vehicle modifications where medically needed. Funded through CTP as part of the claim.
How it worksSame claim. Different shape.
Traditional firms take contingency from your damages. We don't. Same MAIA 2017 regulated legal costs either way — but we don't cut a percentage of your settlement.
Accident Hub
The compensation claim — pursued as a service.
- Statutory benefits claimed and backdated to the accident
- Damages pursued for pain, suffering, future loss (non-threshold)
- You keep 100% of your damages — no contingency cut
- Legal work sits inside the service — NSW legal practitioner on your file
- Car, medical, insurer coordinated behind the scenes
- One phone, one case manager, plain English
Traditional compensation law firm
The damages claim — on contingency.
- Same statutory benefits, same damages pursued
- Contingency cut from your damages settlement
- Won't take threshold injuries (no damages to bill from)
- Car and medical side are your problem
- Insurer admin you chase between their updates
- 9-to-5 reception, callback next business day
Same NSW MAIA 2017 regulated costs on the legal side. We just run more of the job and don't take a cut of your damages.
Two payments, two purposes
The two words you'll hear thrown around are "statutory benefits" and "damages". They're different things with different timelines.
Statutory benefits
Your immediate-need support.
Income support while you can't work, medical and treatment costs paid as you incur them, rehab funded. Paid regardless of fault, starts within weeks, runs up to 52 weeks minimum — longer for non-threshold injuries.
Damages
Your lump-sum settlement.
A single payout for pain and suffering, loss of future earnings, and future care. Only available for non-threshold injuries and (mostly) only when you weren't at fault. Settles 18 months to 3 years after the accident once your condition is stable.
You don't pick one or the other. Statutory benefits run in the background while we build the damages claim. When damages settle, past statutory benefits are reconciled so you're never out of pocket.
Injured and not at fault — the 28-day clock starts now. Had a car accident? Call Accident Hub.
We've been through this 1000 times. Been through it with you.
From call one to settlement
- 01
You call or take the quiz
Facts once. We start the CTP clock the moment we hang up. Take the 60-second quiz at /check to see your entitlements first if you'd rather.
- 02
We lodge the CTP claim inside 28 days
Personal injury application with SIRA and the CTP insurer. Usually inside 48 hours of your call. That triggers backdated statutory benefits.
- 03
We handle the insurer, gather evidence, coordinate treatment
Every call, every letter, every request goes through us. GP, physio, specialists booked and paid through CTP. Car side coordinated behind the scenes.
- 04
We pursue statutory benefits and damages
Weekly income support flowing, treatment paid, medical evidence built. Damages claim assembled as injuries stabilise.
- 05
Settlement
A single figure, explained in plain English, signed off only when you're happy. You keep 100% — no contingency cut.
The injury category is the whole ball game
Threshold (formerly "minor")
Soft-tissue and non-recognised psychiatric injury.
Whiplash, sprains, bruising, adjustment disorder or acute stress that isn't a recognised psychiatric illness. Statutory benefits cap at 52 weeks. No damages payout.
You still get every week of income, every bill paid. Just bounded.
Non-threshold
Fractures, nerve damage, TBI, serious psych.
Broken bones, spinal injuries, traumatic brain injury, diagnosed PTSD or major depressive disorder from the crash. Benefits run longer and damages are on the table.
This is where settlements move into six figures and above.
The category is set by medical evidence — your GP, specialists, imaging. Getting to the right diagnosis early moves the claim more than almost anything else.
Common questions
Next reads
How it works
The full claim workflow — from the first call to settlement.
Read moreCheck your entitlements
The 60-second quiz. See what you're entitled to under NSW MAIA 2017.
Read moreInjured, at fault
Even at fault, you're entitled to 52 weeks of statutory benefits. Most law firms won't take it.
Read moreLeave your number — we’ll call you back.
Fast response, 7 days a week. Same-day callback during business hours. Any fault status. Any injury.
or call 1800 224 482
Had a car accident? Call Accident Hub.
Injured and not at fault — this is the claim we run every day. Let us run yours.
Call Now 1800 ACCHUB