What about my passengers?

If anyone in your car was sore or shaken, they've got a claim of their own — it runs on the at-fault driver's insurance, not yours. Pass their details to us and we can help them sort it too. It's easy to miss this one.

What if I'm sore next week?

Give us a call. Things change, and the sooner you're in touch the easier it is to sort. A short phone call is enough to figure out what to do next.

Do I need to do anything today?

Just look after yourself. When you've got a minute, give us a call and we'll walk you through it. You don't need to have it all figured out first.

Someone hit you. You're fine. The car isn't.

Q: What about my car?

The at-fault driver's insurance should cover the repair side, and sometimes a hire car. You could chase their insurer yourself — most people would rather not. One call and the repairs, the hire car and the follow-ups are off your plate.

Not your fault, not hurt — just a mess to sort.

You could chase their insurer yourself. Most people would rather not — one call and the repairs, the hire car and the follow-ups are off your plate. Their insurer should cover it, not you.

Damaged car being collected for repair on a Sydney street

If anyone ends up sore — you or a passenger — get a claim in within 28 days and weekly payments can be backdated to the day of the accident. Worth sorting this week.

The call costs you nothingFree to ask, no obligation

You keep 100% of your damagesOur costs are regulated, never a percentage

Your fault? We still helpWeekly payments while you can't work

Same-day callback, 7 daysLeave your number, a real person rings back

What usually comes up

Three things worth knowing.

You're fine, the car isn't, and you're not the one who caused it. Here's what's usually on the list.

The car side

Their insurer should cover the repair, and often a hire car while yours is off the road. You could chase them yourself — most people would rather not. One call and the repairs, the hire car and the follow-ups are off your plate.

See what you're owed

If you had passengers

If anyone in your car felt sore afterwards — even just a bit stiff — they've got a claim of their own. It runs on the other driver's insurance, not yours. Worth a quick phone call.

Passenger info

If anything aches later

Whiplash, headaches, back pain — they can show up days after. If something starts bothering you, call us early. It's easier to sort when you act quickly.

See what you're owed

The thing most people miss

Feeling fine today doesn't always mean fine.

Whiplash usually peaks a day or two after a crash, not at the scene. Concussion symptoms — headaches, dizziness, disturbed sleep — can creep in over a few days. Back pain from being jolted can take a week to really show.

If anything feels different from before the accident, even a little, give us a call rather than waiting to see whether it settles. The earlier we know, the more options stay open.

You don't need to have it figured out. Just pick up the phone and we'll walk you through it.

Rather just ring us?

A real person answers. Ask anything — the call costs nothing, and you decide what happens next.

(02) 7238 7379 or request a callback

Short quiz

Not sure what you're owed?

A few short questions and you'll get a plain-English read on your situation. Quick and straightforward.

Common questions

Quick answers

It's a good idea. Adrenaline masks a lot at the scene. Whiplash, soft-tissue strain, even concussion can take a day or two to show up. If you feel sore the next morning, give us a call — it's easier to sort early.

Injured, not at fault

If anything starts aching, this is the one to read. There's usually real support available.

Passengers

Anyone in your car who felt sore has their own claim — it doesn't cost you anything.

How it works

How the whole thing runs, from the first phone call onwards.

Can’t call right now?

Leave your number — we’ll call you back.

Fast response, 7 days a week. Same-day callback during business hours. Any fault status. Any injury.

or call (02) 7238 7379

Had a car accident? Call Accident Hub.

Give us a call. We'll walk you through what to do with the car, the other driver's insurer, and anything that comes up after. Leave it with us and we'll take it from here.

Call Now (02) 7238 7379