Passengers.
You've got a claim of your own — and it doesn't cost your driver anything.
You're covered the same whether the driver was you, your partner, or someone you'd never met. Passenger claims run on the insurance the car already carries — not out of the driver's pocket. Plenty of people never realise this and miss out on real support. Give us a call and we'll sort it.
You didn't cause the crash. That matters.
If you were a passenger, you weren't steering, braking, or making the call on anything. You were just in the car. That means when it comes to your claim, you're effectively not the one at fault — pretty much ever.
That's a bigger deal than it sounds. It usually opens up the full picture: income while you can't work, medical and rehab paid for, psychological support, and for more serious injuries a lump sum on top.
The claim runs on the car's insurance. Not on the driver. They don't pay a cent of what you get.
What we help sort.
Because you weren't driving, fault isn't really your problem. The claim tends to run smoothly.
Income while you can't work
Weekly payments based on what you were earning. Paid straight into your account while you recover.
See what you're owedMedical and rehab
GP, physio, psychological, specialist appointments. Pre-approved and paid through the scheme. No out-of-pocket while you recover.
How it worksLump sum (serious injuries)
For injuries with lasting impact there's often a lump sum on top — pain, future lost income, future care. We walk you through whether it applies.
The full pictureRather just ring us?
We've been through this 1000 times. Been through it with you.
This isn't personal — it's insurance.
Passengers often hesitate to claim when the driver was a mate, partner, parent, or colleague. It feels awkward — like they're the one on the hook. They're not. The claim runs on the car's insurance, which is exactly what it exists for.
The driver doesn't pay a cent of what you get. Their premium might go up at renewal — that's a separate conversation they'll have with their insurer — but that doesn't affect you.
When passengers don't claim, they often end up wearing it — unpaid leave, medical bills, time off work — while the insurance sits there unused. In our experience, most drivers are relieved when their passenger claims through the policy. It's what the policy's for.
Passenger-specific
Leave your number — we’ll call you back.
Fast response, 7 days a week. Same-day callback during business hours. Any fault status. Any injury.
or call (02) 7238 7379
Had a car accident? Call Accident Hub.
Give us a call. Passenger claims don't cost your driver anything — it's the car's insurance, doing what it's there for.
Call Now (02) 7238 7379