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WHY WE EXIST

Law firms turn most people away. We don't.

Traditional NSW compensation lawyers are built around a narrow intake. Ours is wide open. That's the whole product difference.

Traditional comp lawyer takes ONLY

The profitable, legally easy cases.

  • Not at fault — if you caused it, they hang up
  • Non-threshold injuries where damages are on the table
  • Economically worthwhile cases, with a clear damages cut
  • 9-to-5 reception, callback next business day

Accident Hub takes ANY

Every NSW driver with a claim to chase.

  • At-fault AND not-at-fault — every customer
  • Threshold AND non-threshold injuries — minor or serious
  • Minor AND major claims — we still pursue the small ones
  • Fast response 7 days a week, same-day callback

We don't cherry-pick. We take the call.

WHAT A COMPENSATION CLAIM ACTUALLY GETS YOU

Two parts. Both pursued. In plain English.

Every NSW motor-accident injury claim has two sides. Here's what each one pays for — and who qualifies.

Part 1

Statutory benefits

Weekly income support plus paid medical treatment. Kicks in regardless of fault. The backbone of the system — it keeps you standing while everything else gets sorted.

  • Income: up to 95% of pre-accident weekly earnings for the first 13 weeks, stepping down after that (the rate depends on whether you've lost earnings totally or partially, under MAIA 2017). Subject to the weekly cap SIRA indexes each year.
  • Medical: treatment, rehab, medications — reasonable and necessary.
  • Duration: up to 52 weeks regardless of fault. Longer if your injuries are non-threshold.
  • Fault: available even if you caused the accident — as long as you're injured.

Part 2

Damages claim

A lump-sum payout for pain, suffering and financial loss the statutory benefits don't cover. Bigger stakes, tighter criteria — and the claim we pursue hardest.

  • Covers: pain & suffering, past and future lost earnings, future care costs.
  • Eligibility: non-threshold injuries only — fractures, nerve damage, brain injury, severe psych.
  • Fault: usually not-at-fault; partial-fault claims reduce proportionally.
  • Form: lump-sum settlement, paid once the injury has stabilised and the claim is assessed.
THE COMPARISON

Why Accident Hub, not a compensation lawyer?

Traditional compensation lawyers only take the profitable cases. We take everyone. At-fault, minor injury, serious injury, any vehicle role — same phone number, same claim pursued.

Dimension

Who they take

Traditional compensation lawyers

Cherry-picked — serious not-at-fault, mainly.

Accident Hub

Every customer. At-fault, not-at-fault, minor injury, serious injury.

Dimension

At-fault injured drivers

Traditional compensation lawyers

Turned away. No damages cut for them.

Accident Hub

Taken. 52 weeks of statutory benefits chased, every week.

Dimension

Threshold (minor) injuries

Traditional compensation lawyers

Often passed on. No damages payout to share.

Accident Hub

Still pursued. Statutory benefits are real money.

Dimension

When they answer

Traditional compensation lawyers

9-to-5, via a receptionist.

Accident Hub

Fast response 7 days a week. A real person picks up.

Dimension

How fast they start

Traditional compensation lawyers

Intake appointment in two weeks.

Accident Hub

Same-day callback. Work starts today.

Dimension

How they talk

Traditional compensation lawyers

Legalese. Letters. Portals.

Accident Hub

Plain English. In five languages.

Dimension

Your fee

Traditional compensation lawyers

Contingency on damages only — regulated caps apply.

Accident Hub

Written down upfront. No surprises.

Same claim pursued. Wider door. One call.

WHAT WE PURSUE

The whole claim, run through to settlement.

Four strands. We run all four under one brand, not four different providers.

01

Statutory benefits

Income and medical, up to 52 weeks, regardless of fault. We lodge inside the 28-day window so every week of support back-dates to the accident.

See how we run it
02

Damages claim

Non-threshold injuries only. NSW MAIA 2017. Pain and suffering, lost earnings, future care, future medical — costed, evidenced, pursued to settlement.

See threshold vs non-threshold
03

Legal representation

The whole claim run through to settlement by people who do this every day. You don't hand off to a law firm — the team who takes your first call handles the claim.

See how we run it
04

Insurer handling + dispute support

We talk to the insurer so you don't. Lodgement, daily follow-up, internal reviews, SIRA and PIC escalation when they stall. Part of the claim — not a separate bill.

Insurer side
Up to 52 wks

Statutory benefits

Income and medical — regardless of fault.

Non-threshold

Unlocks damages

Lump-sum payout on top of statutory benefits.

Settlement

Pursued under MAIA 2017

We drive the claim to the final number.

THRESHOLD VS NON-THRESHOLD

What kind of injury is yours?

This single classification decides whether damages are on the table. Here's the difference in plain English.

Threshold (“minor”)

Statutory benefits only

Typically includes:

  • Soft-tissue injuries (ligaments, tendons, muscles)
  • Minor psychological injuries without clinical diagnosis
  • Whiplash without nerve involvement

Non-threshold

Statutory benefits + damages

Typically includes:

  • Fractures (simple or complex)
  • Nerve damage and spinal injuries
  • Traumatic brain injury, concussion with sequelae
  • Severe psychological injury (diagnosed PTSD, major depression)
  • Permanent impairment above statutory thresholds

Why the line matters

The threshold line is legally technical — insurers argue it hard because non-threshold unlocks the damages payout. Our job is to get the classification right, backed by the right medical evidence, and to contest it if the insurer lowballs. Getting this one word correct is often the difference between a five-figure outcome and a six-figure one.

HOW WE BUILD YOUR CLAIM

Six steps. From the call to the settlement.

Every claim we run follows the same arc. You see each step; we do each step.

  1. 01

    Lodge within 28 days

    We file with the correct CTP insurer inside the statutory window, so every week of income support back-dates to the accident.

  2. 02

    Evidence gathered

    The right GP, the right specialists, the right imaging — documented in the detail insurers respect, from day one.

  3. 03

    Classification assessed

    Threshold or non-threshold? We build the case and argue it properly. This decides whether damages are on the table.

  4. 04

    Statutory benefits flowing

    Weekly income support in your account. Treatment approved and billed direct to CTP. You focus on recovery.

  5. 05

    Damages built and pursued

    If non-threshold, we build the damages file — pain and suffering, lost earnings, future care, future medical costs. Costed and evidenced.

  6. 06

    Settlement

    We settle through PIC or direct negotiation, argue hard on the number, and get the money to you. Done.

Want a free claim assessment? Start here.

We've been through this 1000 times. Been through it with you.

AT-FAULT CLAIMANTS

Caused the accident? Still hurt? You're still owed.

One of the least-advertised parts of NSW MAIA 2017 — and a big reason people come to us.

Most law firms won't touch at-fault claims. We will.

Even if the crash was your fault, NSW law entitles you to up to 52 weeks of statutory benefits. Income support. Medical treatment. Rehab. All of it paid through CTP, regardless of who caused the accident.

Most law firms won't run at-fault claims. There's no damages payout to share and no contingency fee, so the economics don't work for them. The result: at-fault claimants often slip through the cracks, miss the 28-day lodgement window, and lose weeks of income support they were legally entitled to.

Accident Hub handles at-fault claims. We lodge them properly, chase the insurer, and make sure every week you're entitled to is paid. It's the same service every other customer gets.

FAQ

Compensation, answered.

The questions everybody asks in the first conversation.

Compensation lawyers cherry-pick. They take not-at-fault, non-threshold injury cases where damages are clearly on the table, and turn away the rest. Accident Hub takes every customer — at-fault, not-at-fault, minor or serious — and pursues the full claim under NSW MAIA 2017. Same law. Same insurers. Wider door. A real person picks up, five languages, same-day callback, work starts today not after a two-week intake.
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Had a car accident? Call Accident Hub.

Free claim assessment, honest numbers, every dollar owed — pursued through to settlement under NSW law. At-fault or not.

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