Your compensation claim. Every dollar owed. Pursued under NSW law.
Direct competitor to NSW compensation law firms — but we take every customer. At-fault or not.
The product is the compensation claim. Statutory benefits for any fault status, damages where eligible, every dollar pursued under NSW MAIA 2017. Law firms cherry-pick the profitable cases. We take the whole market. Had a car accident? Call Accident Hub.
Law firms turn most people away. We don't.
Traditional NSW compensation lawyers are built around a narrow intake. Ours is wide open. That's the whole product difference.
Traditional comp lawyer takes ONLY
The profitable, legally easy cases.
- Not at fault — if you caused it, they hang up
- Non-threshold injuries where damages are on the table
- Economically worthwhile cases, with a clear damages cut
- 9-to-5 reception, callback next business day
Accident Hub takes ANY
Every NSW driver with a claim to chase.
- At-fault AND not-at-fault — every customer
- Threshold AND non-threshold injuries — minor or serious
- Minor AND major claims — we still pursue the small ones
- Fast response 7 days a week, same-day callback
We don't cherry-pick. We take the call.
Two parts. Both pursued. In plain English.
Every NSW motor-accident injury claim has two sides. Here's what each one pays for — and who qualifies.
Part 1
Statutory benefits
Weekly income support plus paid medical treatment. Kicks in regardless of fault. The backbone of the system — it keeps you standing while everything else gets sorted.
- Income: up to 95% of pre-accident weekly earnings for the first 13 weeks, stepping down after that (the rate depends on whether you've lost earnings totally or partially, under MAIA 2017). Subject to the weekly cap SIRA indexes each year.
- Medical: treatment, rehab, medications — reasonable and necessary.
- Duration: up to 52 weeks regardless of fault. Longer if your injuries are non-threshold.
- Fault: available even if you caused the accident — as long as you're injured.
Part 2
Damages claim
A lump-sum payout for pain, suffering and financial loss the statutory benefits don't cover. Bigger stakes, tighter criteria — and the claim we pursue hardest.
- Covers: pain & suffering, past and future lost earnings, future care costs.
- Eligibility: non-threshold injuries only — fractures, nerve damage, brain injury, severe psych.
- Fault: usually not-at-fault; partial-fault claims reduce proportionally.
- Form: lump-sum settlement, paid once the injury has stabilised and the claim is assessed.
Why Accident Hub, not a compensation lawyer?
Traditional compensation lawyers only take the profitable cases. We take everyone. At-fault, minor injury, serious injury, any vehicle role — same phone number, same claim pursued.
Dimension
Who they take
Traditional compensation lawyers
Cherry-picked — serious not-at-fault, mainly.
Accident Hub
Every customer. At-fault, not-at-fault, minor injury, serious injury.
Dimension
At-fault injured drivers
Traditional compensation lawyers
Turned away. No damages cut for them.
Accident Hub
Taken. 52 weeks of statutory benefits chased, every week.
Dimension
Threshold (minor) injuries
Traditional compensation lawyers
Often passed on. No damages payout to share.
Accident Hub
Still pursued. Statutory benefits are real money.
Dimension
When they answer
Traditional compensation lawyers
9-to-5, via a receptionist.
Accident Hub
Fast response 7 days a week. A real person picks up.
Dimension
How fast they start
Traditional compensation lawyers
Intake appointment in two weeks.
Accident Hub
Same-day callback. Work starts today.
Dimension
How they talk
Traditional compensation lawyers
Legalese. Letters. Portals.
Accident Hub
Plain English. In five languages.
Dimension
Your fee
Traditional compensation lawyers
Contingency on damages only — regulated caps apply.
Accident Hub
Written down upfront. No surprises.
Same claim pursued. Wider door. One call.
The whole claim, run through to settlement.
Four strands. We run all four under one brand, not four different providers.
Statutory benefits
Income and medical, up to 52 weeks, regardless of fault. We lodge inside the 28-day window so every week of support back-dates to the accident.
See how we run itDamages claim
Non-threshold injuries only. NSW MAIA 2017. Pain and suffering, lost earnings, future care, future medical — costed, evidenced, pursued to settlement.
See threshold vs non-thresholdLegal representation
The whole claim run through to settlement by people who do this every day. You don't hand off to a law firm — the team who takes your first call handles the claim.
See how we run itInsurer handling + dispute support
We talk to the insurer so you don't. Lodgement, daily follow-up, internal reviews, SIRA and PIC escalation when they stall. Part of the claim — not a separate bill.
Insurer sideStatutory benefits
Income and medical — regardless of fault.
Unlocks damages
Lump-sum payout on top of statutory benefits.
Pursued under MAIA 2017
We drive the claim to the final number.
What kind of injury is yours?
This single classification decides whether damages are on the table. Here's the difference in plain English.
Threshold (“minor”)
Statutory benefits only
Typically includes:
- Soft-tissue injuries (ligaments, tendons, muscles)
- Minor psychological injuries without clinical diagnosis
- Whiplash without nerve involvement
Non-threshold
Statutory benefits + damages
Typically includes:
- Fractures (simple or complex)
- Nerve damage and spinal injuries
- Traumatic brain injury, concussion with sequelae
- Severe psychological injury (diagnosed PTSD, major depression)
- Permanent impairment above statutory thresholds
Why the line matters
The threshold line is legally technical — insurers argue it hard because non-threshold unlocks the damages payout. Our job is to get the classification right, backed by the right medical evidence, and to contest it if the insurer lowballs. Getting this one word correct is often the difference between a five-figure outcome and a six-figure one.
Six steps. From the call to the settlement.
Every claim we run follows the same arc. You see each step; we do each step.
- 01
Lodge within 28 days
We file with the correct CTP insurer inside the statutory window, so every week of income support back-dates to the accident.
- 02
Evidence gathered
The right GP, the right specialists, the right imaging — documented in the detail insurers respect, from day one.
- 03
Classification assessed
Threshold or non-threshold? We build the case and argue it properly. This decides whether damages are on the table.
- 04
Statutory benefits flowing
Weekly income support in your account. Treatment approved and billed direct to CTP. You focus on recovery.
- 05
Damages built and pursued
If non-threshold, we build the damages file — pain and suffering, lost earnings, future care, future medical costs. Costed and evidenced.
- 06
Settlement
We settle through PIC or direct negotiation, argue hard on the number, and get the money to you. Done.
Want a free claim assessment? Start here.
We've been through this 1000 times. Been through it with you.
Caused the accident? Still hurt? You're still owed.
One of the least-advertised parts of NSW MAIA 2017 — and a big reason people come to us.
Most law firms won't touch at-fault claims. We will.
Even if the crash was your fault, NSW law entitles you to up to 52 weeks of statutory benefits. Income support. Medical treatment. Rehab. All of it paid through CTP, regardless of who caused the accident.
Most law firms won't run at-fault claims. There's no damages payout to share and no contingency fee, so the economics don't work for them. The result: at-fault claimants often slip through the cracks, miss the 28-day lodgement window, and lose weeks of income support they were legally entitled to.
Accident Hub handles at-fault claims. We lodge them properly, chase the insurer, and make sure every week you're entitled to is paid. It's the same service every other customer gets.
Compensation, answered.
The questions everybody asks in the first conversation.
Keep going
Check eligibility
60-second check. Six questions. A tailored answer on what you're owed.
Read moreInjured, not at fault
The full path when someone else hit you and you're hurt — statutory benefits plus damages.
Read moreInjured, at fault
Still hurt, even though the crash was on you. Statutory benefits still apply.
Read moreLeave your number — we’ll call you back.
Fast response, 7 days a week. Same-day callback during business hours. Any fault status. Any injury.
or call 1800 224 482
Had a car accident? Call Accident Hub.
Free claim assessment, honest numbers, every dollar owed — pursued through to settlement under NSW law. At-fault or not.
Call Now 1800 ACCHUB