Call to start your compensation claim.
Fast response, 7 days a week. Same-day callback. Five languages.
The fastest path is the phone — we pick up, confirm your situation, and start the claim. Prefer to check first? Take the 60-second quiz at /check. Had a car accident? Call Accident Hub.
Call now
1800 224 482Average pickup during business hours: under 30 seconds. If we can't pick up, we ring back the same day. After hours? Leave your number and we call back first thing.
Call 1800 ACCHUBFast response
7 days a week, extended hours
Five languages
Translators for more
Leave your number. We'll call you back.
The short form. Name, mobile, one line on what happened — we take it from there.
Tell us the whole story in writing.
Use this when you want to lay it all out — what happened, what's hurting, what's on your mind. Same-day callback during business hours once we've read it.
Speak the language you think in
Five languages on the team, accredited translators for the rest. No surcharge.
English
Plain English, always.
Mandarin
Press 2 for a Mandarin-speaking team member.
Arabic
Press 3 for an Arabic-speaking team member.
Vietnamese
Press 4 for a Vietnamese-speaking team member.
Korean
Press 5 for a Korean-speaking team member.
Other languages? Tell us on the call and we'll bring in an accredited translator on a three-way line — usually within a few minutes.
Mid-read and want to just call?
The phone is still the fastest path. Fast response, 7 days a week. Five languages. Pickup under 30 seconds during business hours.
How it works, what we ask, what happens next
If we don't pick up live, or you'd rather type than talk, you're in the callback queue. A case manager rings you back the same day, during business hours. After hours? Leave your number and we call back first thing.
What we ask on the call: your name, a contact number, a broad idea of what happened (date, location, who was involved, were you hurt). That's enough to start. Everything else we walk you through.
What happens next: we lodge anything time-sensitive the same day — usually the compensation claim — and book a GP appointment if you were injured. Your named case manager takes it from there.
Same-day callback isn't a marketing line. It's a service standard we measure.
Based in Sydney. Serving all of NSW.
The office sits in Sydney. The service reaches every road in the state.
Sydney Metro & Western Sydney
NSW-wide service
Regional NSW, the coasts, the highway in between — one phone number reaches the same team.
Where we focus
Sydney Metro & Western Sydney
The densest population, the busiest roads, the highest crash numbers in the state. Our multilingual desk is built around these communities.
Where we reach
Anywhere in NSW
Regional, coastal, inland — we take claims from anywhere in NSW. The phone is the phone, wherever you're calling from.
For non-urgent queries, document sharing, or when a call isn't practical. Responses usually the same day.
About calling and messaging us
Had a car accident? Call Accident Hub.
One phone call. One case manager. The compensation claim moving today.
Call Now 1800 ACCHUB